Terms & Conditions
Welcome to Royal Amore! By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or purchase our products. These terms govern your use of the Royal Amore website, including any products, services, or information provided.
Royal Amore reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. We encourage you to review these terms periodically to ensure you are aware of any updates. Your continued use of the website after changes are posted will constitute your acceptance of those changes.
Acceptance of Terms
By accessing and using our website or placing an order, you agree to these Terms & Conditions and acknowledge that you have read and understood them. This agreement is binding between you and Royal Amore. If you do not agree with any part of these terms, you must cease using our website immediately.
Products and Pricing
Product Information
We make every effort to ensure that all product descriptions, pricing, and images on our website are accurate and up-to-date. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any product information, including images, descriptions, pricing, or availability. Occasionally, there may be errors in the description or pricing of products on our website, and we reserve the right to correct these errors at any time without prior notice.
Pricing
All prices listed for products on our website are in Indian Rupees (INR). These prices may be subject to change at any time without prior notice. We strive to keep our pricing accurate, but in the event of a pricing error, we reserve the right to correct the price, and we will notify you before processing your order if any changes are made.
Royal Amore will not be liable for any discrepancies or errors regarding prices or product information, and we may refuse or cancel any orders placed based on incorrect pricing.
Order Processing
Order Confirmation
After placing an order, you will receive an email confirming the receipt of your order. Please note that this email only acknowledges that your order has been received by Royal Amore. It does not mean that the order has been accepted or processed.
Order Acceptance
Royal Amore reserves the right to accept or reject any order at our discretion. We may refuse or cancel an order for reasons including, but not limited to:
Product availability
- Errors in product or pricing information
- Suspected fraudulent activities
- Issues with payment processing
- Restrictions in shipping locations
If your order is canceled or refused, we will notify you via email, and if a payment has already been made, we will issue a refund in accordance with our refund policy.
Payment
Payment Methods
We accept various methods of payment, including credit/debit cards, net banking, UPI, wallets, and other payment gateways available on our website. The available payment methods may vary depending on your location.
Payments must be completed at the time of placing the order. Orders will not be processed or shipped until payment is received and verified. You agree to provide accurate and complete payment details, and you authorize us to charge the total order amount, including taxes and shipping fees, as applicable.
Payment Security
We take the security of your payment details seriously. All transactions on our website are encrypted using secure SSL technology, and we do not store your credit or debit card information. Our payment processors are responsible for securely handling your financial data.
Shipping and Delivery
Shipping Areas
We currently offer shipping services across India. We are working towards expanding our shipping to international locations. Shipping availability may vary, and certain locations may not be eligible for delivery at the moment.
Delivery Times
Orders will generally be processed within 1-3 business days after receipt of payment. Delivery times vary based on your location and the shipping method you choose at checkout. Estimated delivery times will be provided during checkout, and we will notify you of any delays.
We strive to deliver orders in a timely manner; however, Royal Amore is not responsible for any delays caused by external factors, such as natural disasters, strikes, or delays by courier services.
Shipping Costs
Shipping costs will be calculated during checkout based on your delivery address and the selected shipping method. These costs will be clearly displayed before you complete your purchase.
We occasionally offer free shipping promotions or discounts, and these will be clearly communicated on the website at the time of the promotion.
Shipping Issues
In case of delivery issues such as delays or lost shipments, please contact our customer support team immediately. We will assist you in tracking the shipment and resolving any problems.
- Returns and Refunds
Return Policy
We regret to inform you that due to the nature of our products, returns are not accepted. We recommend that you carefully review your order before confirming your purchase. If you have any questions about a product before ordering, please reach out to our customer service team for assistance.
Refunds
As our policy states that returns are not accepted, refunds are also not applicable unless otherwise stated. However, if an item arrives damaged or faulty, we may offer a replacement, store credit, or partial refund depending on the circumstances.
In cases where a refund is applicable, the refund will be processed through the same payment method used for the original transaction. Refunds may take up to 10-15 business days to appear in your account depending on the payment processor.
Intellectual Property
All content, including text, graphics, images, logos, and designs on our website, are the intellectual property of Royal Amore and are protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any content from our website, including copying, modifying, distributing, or using our intellectual property for commercial purposes, is strictly prohibited.
By using our website, you acknowledge and agree that any feedback, comments, or suggestions you provide may be used by Royal Amore without any compensation or obligation.
Limitation of Liability
Royal Amore is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or the website. Our total liability is limited to the amount paid for the specific product or service that caused the damage.
We do not guarantee that our website will always be free from errors or interruptions. While we strive to provide accurate and reliable services, we cannot be held responsible for any issues arising due to technical difficulties, server downtime, or other factors beyond our control.
Governing Law
These Terms & Conditions are governed by the laws of India. Any legal action, dispute, or claim related to these terms will be resolved in the courts of Gautam Buddha Nagar, Uttar Pradesh, India, and you agree to submit to the jurisdiction of those courts.
Changes to Terms
Royal Amore reserves the right to modify, update, or change these Terms & Conditions at any time. All changes will be posted on this page, and the revised version will include the updated “Effective Date.” We encourage you to check this page regularly to stay informed about any changes. Your continued use of the website after any modifications will constitute your acceptance of the updated terms.
Privacy Policy
We respect your privacy and are committed to protecting your personal data. For more information about how we collect, use, and protect your personal information, please read our Privacy Policy, which is incorporated by reference into these Terms & Conditions.
Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please feel free to reach out to us:
- Email: contact@royalamoreperfume.com
- Phone: +91 – 99905 11156
Thank you for choosing Royal Amore! We look forward to serving you and providing you with the finest perfumes that bring elegance and luxury to your life.
