Order Policy

At Royal Amore, we aim to provide an effortless shopping experience for our valued customers. Our order policy ensures that you receive your perfumes quickly, safely, and securely, with the flexibility to shop from the comfort of your own home. When placing an order through the Royal Amore website (https://royalamoreperfume.com), you can be assured of a seamless process, from browsing our exclusive fragrance collections to receiving your perfume at your doorstep.

Placing Orders:

Customers can easily place orders by navigating our online store and adding their desired products to the shopping cart. Once you’ve made your selections, you can proceed to checkout, where you will be prompted to provide shipping details and make the necessary payment. Royal Amore accepts online payments only. We currently do not offer Cash on Delivery (COD) as a payment option, ensuring a smooth and secure transaction process.

Order Confirmation and Processing:

Once your order is successfully placed, you will receive an order confirmation email detailing the items purchased, the total cost, and the expected delivery timeline. Our dedicated team will begin processing your order promptly to ensure that it reaches you as quickly as possible. Order processing times typically range between 1-3 business days before shipment.

Royal Amore reserves the right to cancel or refuse orders under certain circumstances, such as issues with payment verification or inventory availability. In such cases, customers will be notified immediately, and any payments made will be refunded

Return and Exchange Policy

Royal Amore strives for customer satisfaction and aims to ensure that every product meets the highest standards of quality. However, in the rare case that you receive a product that is damaged, we offer a structured process for returns and exchanges. Please read the details carefully to understand the eligibility and procedure for returning items.

Eligibility for Returns:

We accept returns only in the case of damaged items upon delivery. Customers must inspect their products upon arrival to ensure they are in perfect condition. If the item is found to be damaged, Royal Amore will accept the return, and the damaged item will either be replaced or refunded based on the situation. Please note that returns for wrong orders or change of mind are not accepted.

Timeframe for Return Requests:

To initiate the return process, customers must contact Royal Amore within 24 hours of receiving a damaged product. We advise that you check the condition of your items immediately upon delivery to ensure eligibility for return. If the product is not reported as damaged within 24 hours, the return request will no longer be valid, and the item will not be eligible for a refund or replacement.

Condition of Item for Returns:

For a return to be valid, the item must be in its original packaging and unused. Do not tamper with or further damage the product, as doing so will void your eligibility for a return. Items that show signs of misuse, mishandling, or alteration will not be accepted for returns.

Return Process:

To begin the return process, customers must contact Royal Amore’s customer service team at contact@royalamoreperfume.com or call our helpline at +91-99905 11156 within the return window. You will need to provide the following information:

Order number

• Details of the damaged product
• Photographs showing the damage

Once your return is approved, Royal Amore will guide you on how to return the item. If the item is eligible for a return, Royal Amore may cover the return shipping costs, depending on the situation. In cases where the return shipping cost is not covered by us, the customer will be responsible for the return shipping fees.

Exchange Policy:

We currently do not offer exchanges for products. If the item is damaged, you may opt for a refund or a replacement of the same product, subject to availability.

Refund Policy

Royal Amore takes great care to ensure that each product is delivered in perfect condition. However, we understand that there are instances where issues may arise, such as receiving a damaged product. In such cases, we offer a refund policy to ensure customer satisfaction.

Eligibility for Refunds:

Refunds will only be issued for items that are damaged upon delivery. Customers must report the issue within 24 hours of receiving the product and provide supporting evidence, such as clear photographs showing the damage. Refunds are not applicable if the product is damaged due to mishandling or negligence by the customer after delivery.

How to Request a Refund:

To request a refund, please follow these steps:

• Contact our customer support team within 24 hours of receiving the damaged product.
• Provide order number, product details, and photographs that clearly show the damage.
• Wait for confirmation from Royal Amore’s customer service team regarding the eligibility of your refund request.

Refund Process:

Once the return request is confirmed, we will initiate the refund process. Refunds will be credited back to the original payment method used at the time of purchase. Please allow up to 15 working days for the refund to be processed, depending on the payment provider. Refunds will not be issued for items damaged due to customer negligence, and Royal Amore reserves the right to deny refund requests that do not meet the return criteria.

Shipping and Delivery Policy

At Royal Amore, we ensure that our customers receive their products on time and in perfect condition. Our shipping and delivery policy outlines the different shipping options, processing times, and delivery areas to provide a seamless experience.

Shipping Options:

Royal Amore offers standard and expedited shipping to cater to the needs of our diverse customer base.

• Standard Shipping: Estimated delivery time is 3-7 business days.
• Expedited Shipping: Estimated delivery time is 1-3 business days for quicker delivery.

Order Processing:

After your order is placed, it will be processed within 1-3 business days. We will notify you by email once your order has shipped and provide tracking details to keep you updated on the status of your delivery.

Delivery Areas:

We currently offer shipping to locations across PAN India. Unfortunately, we are unable to ship to PO Boxes or international addresses at this time. For any questions regarding delivery to specific regions, please reach out to our customer service team

Lost or Damaged Items:

In the unlikely event that your package is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will investigate the issue and offer a solution, which may include a replacement or refund, depending on the circumstances.

Shipping Charges:

Shipping charges will be calculated based on your delivery address, selected shipping method, and the weight of your order. Shipping costs will be displayed during the checkout process.

Contact Us

For any questions or concerns regarding our order, return, refund, or shipping policies, please feel free to contact us:

• Email: contact@royalamoreperfume.com
• Phone: +91-99905 11156

We are committed to ensuring a smooth and hassle-free shopping experience for our customers and are always ready to assist you.

Agreement to Terms

By placing an order with Royal Amore, customers agree to abide by the terms and conditions outlined in this policy. Royal Amore reserves the right to update or change these policies at any time without prior notice. Customers are encouraged to review this page periodically to stay informed of any modifications.

Thank you for choosing Royal Amore Perfumes, where luxury and elegance meet the finest scents.